I Hate Hardware
Late last year I bought a Simpletech external hard disk. This was a great product that worked well and provided the extra storage I needed, up until about six weeks ago. Then the power supply that was supplied with it had a meltdown – literally, the thing melted and oozed oil all over the place. So I contacted Simpletech and was really impressed when I was sent an email within 24 hours asking for my address so that they could send me a replacement. Ha haha hahaha! Since then I have not heard from them, despite three follow up emails and am still waiting for the replacement power supply!!